JOB DESCRIPTION: LogistiCare is the nation's leading managed healthcare organization specializing in the management of healthcare transportation benefits. They should be good at communicating and interacting with people and should be adept at using computers. It is the duty of a customer service representative to attend to customers, they respond to their calls, answer their questions and resolve customer’s issues. Customer Service Job Description. Customer Service Representative. Learn how to write a customer service job description using our template. Similar job titles include Contact Representative. Their job is to handle all customer queries and complaints. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. Customer Service Sales Job Description. Customer Service Representatives provide the customers of an organization with guidance and information. HR Toolkit | HR Templates | Job descriptions | Customer service job descriptions | Call Center Representative job description. What Does a Customer Service Representative Do? Select a Section . Insurance Customer Service Representatives work in the insurance industry and provide a valuable connection between insurance customers and the policy providers. 2) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Their job description entails assisting customers in addressing product/service issues as well as in devising solutions to client problems. Customer Service Representative Job Summary. They also provide prospective customers with detailed information about company products. Duties commonly listed on Customer Service Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints. We are seeking a Customer Service Representative to join our growing team. Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. Automotive Customer Service Representative - Summary Serves as a liaison between the dealership and its customers and represents the dealership at various public relations events. Customer service job descriptions should include details about the mission of a company, the specifics of the role, the requirements and desired experiences for qualified candidates to bring to the role, and … Customer Service Representative Resume Examples. This Call Center Representative job description template is optimized for posting in online job boards or careers pages and easy to customize for your company. A customer service sales representative works to develop leads to grow a business. 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